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RETURN POLICY
10 Days Replacement Policy for Manufacturing defects.
All products are covered by 10 Day Replacement Guarantee. This product is eligible for a free replacement, in case you receive a damaged, defective or different item. Please keep the product in its original condition with all accessories & packaging for a successful return. We may contact you to assess the damage or defect before issuing a replacement. Accessories like cables and eartips are not backed up the manufacturer's warranty.
Please note that physical damage cases need to be brought to our notice within 24 hours.
Simply Contact us through the chat window if you find any issues with your order.
1 Year Manufacturer's Warranty
Description
"Phoenixcall: Where Myth Meets Music, Craftsmanship Meets Clarity, and Beauty Meets Sound."
PHOENIXCALL BACKGROUND
HYBRID DRIVER CONFIGURATION
SHELL DESIGN
BEAUTIFULLY DESIGNED HANDCRAFTED FACECOVERS
5N COPPER SILVER PLATED CABLE
TWO DISTINCT EARTIPS OPTION
Specifications
Box Content
-
What will you get
- 1x Celesit Phoenix Call
- 1x 5N Copper Silver Plated Cable
- 6x Pair Eartips (Celest 221 Vocal Eartips x 3 (S/M/L), Celest C-07 Eartips x 3 (S/M/l)
- 1x Storage Case
- 1x Metal Bookmark
- 1x User Manual
Warranty
1 YEAR WARRANTY
Don't worry, Kinera - Celest Phoenixcall IEM comes with a 1 Year warranty against manufacturing defects. We guarantee that every product on Concept Kart is genuine and backed by the Manufacturer's warranty.
Read more about Concept Kart's warranty policy.
Shipping Policy
FREE SHIPPING ON ALL PREPAID ORDERS
We usually ship orders on same day if ordered before 2 pm or within 24 hours if ordered later (except on holidays/sunday, where processing times may be higher) from one of our domestic warehouses based out of Delhi. It normally takes around 1 to 5 business days for delivery. We use premium service partners such as Blue dart, DTDC and Delivery for faster and reliable service. A tracking number will be provided upon shipment.
In very rare cases when order is not received after 10 business days of shipment (extended by number of days when the govt. Restricts movement of goods due to factors such as coronavirus pandemic), please contact us and we will provide you a support.
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